Effective Date: March 10th, 2026
This Privacy Policy (“Policy”) explains how TBC Solutions and its affiliated companies, subsidiaries, and parent companies (referred to as “TBC Solutions,” “we,” “us,” or “our”) collect, use, and disclose information obtained from you through our websites, applications, and services (collectively referred to as the “Sites”). This Policy also covers information collected offline, such as when you visit our offices, attend TBC Solutions events, or interact with our representatives.
This Policy does not apply to third-party websites linked from our Sites. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
TBC Solutions, headquartered in the United States, provides professional services and technology-enabled solutions to help businesses optimize operations and improve efficiency. Our offerings include billing, consulting, customer engagement, and process management services. For more information, visit the “About” section on our website.
We may collect personal information that can identify you, depending on your interactions with us. Types of information we collect may include:
Identifiers: Name, email address, phone number, IP address.
Customer Records Information: Mailing address, contact details.
Commercial Information: Details regarding products or services purchased or requested.
Electronic Network Activity: Interactions with our website, clicks, page views, and other activity.
Professional Information: Job title, organization, employer details.
Geolocation Data: Approximate or precise location derived from IP address or GPS-enabled devices, collected with consent when required.
We may collect information in the following ways:
Information You Provide Directly: Filling out forms, submitting inquiries, participating in surveys, or communicating with our team. This may include your name, organization, email, phone number, and user type.
Automated Data Collection: Using cookies, pixels, session replay scripts, and other technologies to track website activity, device type, browser, IP address, and other browsing behavior.
Information From Other Sources: Lead generation partners, social media platforms, co-branded services, or publicly available sources.
TBC Solutions may use your personal data to:
Respond to inquiries and provide requested services.
Deliver, improve, and personalize our services and website experience.
Identify and authenticate users.
Communicate via email, newsletters, or other messages.
Ensure security and compliance with applicable laws.
Develop new products or services based on feedback.
We may also use non-identifiable information (aggregated, anonymized, or de-identified) for purposes allowed under applicable law.
We may share your personal information with:
Service Providers and Vendors: For analytics, marketing, content management, or operational support.
Affiliates and Partners: For business purposes, customer support, marketing, or technical operations.
Authorized Customers or Clients: When participating in surveys, feedback programs, or services.
Legal Requirements: If required by law or to protect rights, property, safety, or compliance obligations.
Non-identifiable data may be shared with third parties, including de-identified information for research or industry analysis.
We use reasonable safeguards, including encryption, to protect your personal information. While we strive to keep data secure, no system is completely secure. Data is retained only as long as necessary to fulfill its intended purpose or as required by law.
Our Sites use cookies and other automated technologies to enhance user experience, gather statistics, maintain security, and deliver relevant advertising. Cookies may be managed through the “cookie preferences” link on our website.
Our Sites may include social media features and integrations. Interactions through these platforms may result in data sharing according to the third-party’s privacy policies.
Depending on your location, you may have rights to:
Access, correct, or delete personal information we collect.
Receive a portable copy of your information.
Opt-out of sale or sharing of personal information.
Withdraw consent for sensitive data processing.
Requests can be submitted via:
Phone: (888) 603-0228
Email / Contact Form: inquiries@tbcsolutions.us
Address:
TBC Solutions
Attn: Chief Compliance Officer
24624 Interstate 45 North, Suite 125
Spring, TX 77386
Verification may be required before responding, and we aim to respond within 45 days (or up to 90 days if necessary).
Our Sites are intended for adults 18 and over. We do not knowingly collect information from children under 13. Parents or guardians who believe we have collected information from a minor may contact us to request removal.
Data collected through our Sites may be processed and stored in the U.S. and other locations. By using our Sites, you consent to the transfer, processing, and storage of your information in accordance with this Policy.
We may update this Policy at any time. Updates will be posted on our website with an updated effective date. Continued use of our Sites indicates acceptance of the revised Policy.
If you have questions about this Privacy Policy, wish to exercise your rights, or need information:
TBC Solutions
Phone: (888) 603-0228
Email: inquiries@tbcsolutions.us
Address: 24624 Interstate 45 North, Suite 125, Sprin